Nestlé's response to negative comments from PETA supporters on its Facebook page was _____
A) to post sarcastic responses
B) threaten to delete certain posts
C) severe ties with a controversial vendor
D) All of the above.
E) None of the above.
Answer: D
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When you avoid eye contact or avert your glance to help others maintain privacy, it is known as __________.
A. the facial feedback hypothesis B. eye avoidance C. civil inattention D. spatial communication
All of the following character traits damage self-concept and create problems in the workplace EXCEPT
A) keeping peace with others at all costs. B) constantly pushing hard and doing as much as you can. C) feeling you don't belong in the position you have. D) procrastination. E) pointing out to subordinates which behaviors they need to change to improve performance.
Barbara and George have been married for several years. George has learned that when Barbara wants to talk, he needs to eliminate distractions. So, when she comes into the bedroom after having attended the school board meeting and starts talking, he turns off the TV and devotes all his attention to her. What relationship strategy is being demonstrated by George?
A. expressing emotions B. engaging in relationship talk C. monitoring his perceptions D. listening actively and responding effectively
Both men and women appreciate metacommunication, but women tend to appreciate it more when there is no conflict to be resolved
Indicate whether the statement is true or false