A balanced scorecard is a control system combining four sets of performance measures: financial, customer satisfaction, business processes (quality and efficiency), and
A. productivity.
B. technology.
C. efficiency.
D. bureaucracy and hierarchy.
E. learning and growth.
Answer: E
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Indicate whether the statement is true or false
Bryan Manufacturing had sales of $4,000,000 and net operating income of $700,000. Operating assets during the year averaged $600,000. The manager of Bryan is considering the purchase of a new machine which is expected to increase average operating assets by 8%. If the new machine is purchased, the company's new return on investment (ROI) would be:
A) 126.0% B) 16.2% C) 108.0% D) 92.6%
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Indicate whether this statement is true or false.
What does OLI stand for in Dunning’s framework, according to which all three aspects must be present for an MNE to appear?
a. Ownership; Location; Internalization b. Organization; Leadership; Innovation c. Ownership; License; Innovation d. Organization; Localization; Internationalization