Define customer relationship management and explain its associated tools and levels of relationships
What will be an ideal response?
Customer relationship management is the process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction. A company with mostly low-margin customers is likely to seek basic relationships, using brand-building advertising, public relations, and so on. An organization with few customers and high margins, on the other hand, will work to create full partnerships with key customers. To create stronger bonds with customers, some companies offer frequency marketing programs that reward customers who buy frequently or in large amounts. Other companies sponsor club marketing programs that offer members special benefits and create member communities.
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Which of the following is least likely to be considered a component of a computer network?
A. Computers. B. Routers. C. Servers. D. Application programs.
In a short essay, discuss the difference between nonprobability sampling and probability sampling. Include a specific example of each type of sampling to support your answer
What will be an ideal response?
A job structure based on job content refers to the skills required for the job, its duties, and its responsibilities.
Answer the following statement true (T) or false (F)
Which of the following is considered a component of financial risk?
A. Fixed operating costs B. Variable operating costs C. The variability of a product's selling price D. Interest payments on bonds E. Fixed labor costs