What happens in government is so significant to organizations that the number of corporations and trade associations with ________ units has grown steadily in recent years
A) media relations
B) government relations
C) employee relations
D) lobbying
B
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Kirksand Hotels is renowned for its service and individual treatment of its customers. All service staff and employees are encouraged to listen carefully to customers' wants and needs
For instance, if a traveler ordered soft pillows, wanted only martinis in his mini bar, and needed access to a fax machine, he would find all of these amenities in his room when he arrived. In this scenario, on which of the following trends has Kirksand Hotels based its customer relationship management (CRM)? a. Personalization b. Time savings c. Loyalty d. Technology
From an international business perspective, ______ culture is probably the most logical level of analysis from which to begin to understand the cultural environment.
A. religious B. ideological C. global D. national
To protect his poultry from meteorites, the gentleman farmer made hard hats for each bird and installed a meteor detection system that opened umbrellas throughout the yard if a meteor were detected
The safety of his flock thus assured, the farmer was surprised when he read his latest issue of Risk Management Magazine and discovered that this event was: A) High in consequence and high in probability. B) Low in consequence and low in probability. C) Low in probability and high in consequence. D) High in probability and low in consequence.
An elite fashion manufacturer distributes apparel products in retail outlets worldwide. The company chooses to forego coordinating physical distribution functions with other firms in the distribution channel. Which of the following is most likely to occur as a result?
A. significant gains in global market share B. lower product delivery costs C. discord concerning issues of physical distribution D. greater harmony across the supply chain E. a competitive advantage for the manufacturing firm