The current trend in the industry is to ____.
A. increase the number of support levels as incidents are becoming more complex
B. decrease the number of support levels to resolve incidents quickly and lessen customers' hold time
C. have major incidents handled by third level support analysts dedicated to providing service desk support
D. escalate more incidents to external vendors who have more knowledge and can resolve them faster
Answer: B
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A) catalog B) podcast C) spam D) tweet E) blog
A guaranty requires consideration to be enforceable
Indicate whether the statement is true or false
Which of the following is the best example of owned media?
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