Anything that distorts the message in any way or interferes with the communication process is called
A. timing.
B. body language.
C. noise.
D. rapport.
C. noise.
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Indicate whether the statement is true or false
Which term refers to how high or low the frequency of a person's voice is?
A) Pronunciation B) Diction C) Inflection D) Pitch
Mary Smith is working late one evening in her office when she notices that the cleaning people are there and are looking at Tim's desk, where it appears some work has been left. She inquires what the cleaning people are looking at and they say that there was a note about their neighbors and they wanted to be sure they were alright. What should Mary do about this situation?
A. Speak to risk management in the morning B. Speak to the cleaning supervisor C. Act as if nothing happened D. Speak to compliance in the morning
Which code is assigned to a patient encounter for a preoperative diagnosis of pain in the knee and a postoperative diagnosis of tear in the medial meniscus bucket handle, right knee?
a. M25.561 b. M25.569 c. S83.200A d. S83.211A