Which of the following is NOT a factor that would be analyzed by a firm as part of an external SWOT analysis?
A) Expected inflation
B) Expected growth of firm-wide sales
C) Expected changes in GDP
D) Political uncertainty
B
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At Disneyland, employees are referred to as team members and customers are called guests. This is an example of ______.
A. stories B. rituals C. symbols D. language
Which of the following represents an inflow of cash and therefore would be reported on the statement of cash flows?
A) appropriation of retained earnings B) acquisition of treasury stock C) declaration of stock dividends D) issuance of long-term debt
________ refers to the document a plaintiff files with the court that serves on the defendant to initiate a lawsuit
A) Complaint B) Order C) Appeal D) Rejoinder
A person who has been trained to operate and handle problems with equipment, such as an office copier, is called a(n):
a. supervisor b. key operator c. secretary d. assistant manager e. technician