Of the following recommended interviewing techniques, which one is the most basic? (That is, without the intervention, the others will all be less effective.)
a. Beginning with neutral topics
b. Individualizing your approach
c. Minimizing note taking
d. Using active listening
D
All are important techniques, but active listening focuses the attention on the patient and lets her know you are trying to understand her needs. The interviewer is more likely to get the patient to open up. Patients will forgive you for most errors in technique, but if they think you are not listening, that can negatively affect your relationship.
You might also like to view...
When explaining to a patient admitted for stress-induced supraventricular tachycardia, the nurse will incorporate which of the following statements about what happens in the body as a result of excess stress?
A) The primary role of the parasympathetic nervous system is to stimulate the vagus nerve. B) The corticotropin-releasing factor stimulates the release of norepinephrine, which is responsible for "fight-or-flight" reaction to stress. C) Endorphins are released from the brain every time we experience stress. D) The pituitary gland is ultimately responsible for growth, metabolism, and maturation, all of which are important when the body is stressed.
The nurse administers naloxone [Narcan] to a patient who has received a toxic dose of morphine sulfate. The nurse understands that the naloxone is effective because of which action?
a. Countering the effects of morphine sulfate by agonist actions b. Increasing the excretion of morphine sul-fate by altering serum pH c. Preventing activation of opioid receptors through antagonist actions d. Regulating the sensitivity of opioid re-ceptors by neurochemical alterations
How are intrinsic drugs different from extrinsic drugs?
a. Intrinsic drugs are made by the body, whereas extrinsic drugs are made outside the body. b. Intrinsic drugs are administered by the parenteral route, whereas extrinsic drugs are administered by the oral route. c. Extrinsic drugs can only be applied to the skin or mucous membranes, whereas intrinsic drugs are taken internally. d. Extrinsic drugs require a prescription for administration, whereas intrinsic drugs are available over the counter.
Which of the following drugs do not affect the thyroid gland but are administered to inhibit the increased sympathetic responses that accompany hyperthyroidism?
A. Beta-adrenergic blocking drugs B. Calcium channel blockers C. Leukotriene inhibitors D. None of the above