______ occurs when some members of a team work less diligently or pursue team goals with less effort because they realize that there are others on the team who will pick up the slack.
a. Groupthink
b. Social loafing
c. Nonconformity
d. Virtual miscommunication
b. Social loafing
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Exhibit 9-4 During 2016, the Thomas Company began selling a new type of machine that carries a two-year assurance-type warranty against all defects. Based on past industry and company experience, estimated warranty costs should total $2,000 per machine sold. During 2016, sales and actual warranty expenditures were $4,000,000 (80 machines) and $44,000, respectively. Thomas uses the GAAP approach
of accruing warranty expense (and the related liability) in the year of the sale. ? Refer to Exhibit 9-4. What amount should Thomas report as its warranty expense for 2016? A) $0 B) $ 44,000 C) $160,000 D) $320,000
The main goals of _____ systems are to increase the quality of customer service, reduce the amount of labor involved in serving customers, and learn as much as possible about the service preferences of individual customers.
A. customer relationship management B. enterprise resource planning C. expert D. decision support
If the sampling unit is different from the element, it is necessary to specify precisely how the elements within the sampling unit should be selected
Selecting the person within the sampling unit with the next birthday is an appropriate way to precisely specify which element to sample. Indicate whether the statement is true or false
One partner is not liable for the other partner's actions in the conduct of their business
Indicate whether the statement is true or false