Which of the following statements about feedback is INCORRECT?
A. It may be appropriate to use questions that obtain negative feedback.
B. Feedback can be verbal or nonverbal.
C. If a salesperson fails to notice the feedback signals being sent by a prospect, no feedback occurred.
D. It may be appropriate to use questions that obtain positive feedback.
E. In planning a presentation, it is impossible to predetermine when and what feedback-producing questions to ask.
Answer: E
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