As defined in research by Trompenaars (1994), describe the characteristics of the egalitarian versus hierarchical dimension, and person-task orientation.
What will be an ideal response?
The egalitarian versus hierarchical dimension is the degree to which cultures exhibit shared power as opposed to hierarchical power, whereas person-task orientation refers to the extent to which cultures emphasize human interaction as opposed to stressing tasks to be accomplished.
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When a positive gap exists, the service provider must:
A) try to match the expectations. B) downsize the organization. C) increase advertising expenditures. D) continuously increase quality.
Jojo’s boss is an older, Caucasian gentleman from the Midwest. They have never discussed politics, but Jojo makes assumptions about his political views. This is an example of what type of perceptual error?
A. halo effect B. impression management C. stereotypes D. contrast effect
As compared with direct store delivery, a major advantage to the use of central warehousing is the _____
a. need for lower overall inventory levels b. need for extra handling for perishables c. ability to easily shift goods from one retail location to another d. increased capability for quick response inventory planning
Which of the following is not a factor in determining a CEO’s compensation?
a. Company size b. Competition within the industry c. Internationalization d. Company performance