Ava is very positive. She puts her best effort into everything, and she tries to help everyone. She makes people feel good when she enters the room, she is fascinating to speak to, and people go out of their way to help her succeed if she needs a hand. She usually gets what she wants at work because people are drawn to her. What type of power does Ava have?

A. legitimate power
B. punishment power
C. referent power
D. expert power


Answer: C

Communication & Mass Media

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