________ is the process of influencing your audience to agree with your point of view, recommendation, or request
A) Coercion
B) Persuasion
C) Active listening
D) Encoding
E) Channeling
Answer: B
Explanation: B) When you want to influence people's thoughts or actions, your message needs to be persuasive.
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A painless performance evaluation should result in
a. Increased resentment from the employee b. Increased grievances c. Increased morale and respect d. Increased legal fees
Huston Company, a manufacturer of office supplies, provides the following financial information
Pen Division Pencil Division Operating income $100,000 $40,000 Net sales $500,000 $150,000 Total assets at Jan. 1 $580,000 $350,000 Total assets at Dec. 31 $610,000 $300,000 Calculate the return on investment for the Pen Division. (Round your answer to two decimal places.) A) 16.81% B) 12.31% C) 17.24% D) 16.39%
When a corporation earns profits, it must distribute them to shareholders.
Answer the following statement true (T) or false (F)
A firm in monopolistic competition with a down-sloping demand curve
A. can use marginal analysis to help it maximize profits. B. could use average-cost pricing to consider a range of profitable prices. C. does not have to worry about price competition, due to the nature of its demand curve. D. could use marginal analysis to compare alternatives-but this would not help in pricing because this method focuses on selling one more unit and therefore ignores total profitability. E. will have to charge the market price, which is set by the intersection of industry supply and demand.