Medical malpractice insurance written on a claims-made basis can leave a surgeon vulnerable to malpractice claims if the surgeon retires, changes insurers, or drops coverage
A provision can be added to the claims-made form that protects the surgeon for future claims arising from incidents that occurred while the claims-made policy was in force. This provision is called a(n)
A) cut-through endorsement.
B) drop-down endorsement.
C) agreed amount endorsement.
D) extended reporting period endorsement.
Answer: D
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In the Gap Model of Service Quality, which gap asks whether a service is provided in the manner intended?
A. Gap 1: management's perceptions of customer service expectations versus actual customer expectations of service B. Gap 2: management's perceptions of customer service expectations versus the actual service quality specifications developed C. Gap 3: actual service quality specifications versus actual service delivery D. Gap 4: actual service delivery versus what the firm communicates it delivers E. Gap 5: perceived service by customers versus actual customer expectations of service
Models for project selection and prioritization include
A) scorecard analysis. B) decision tree analysis. C) net present value. D) all of the above.
Puffery is fraud.
Answer the following statement true (T) or false (F)
Some states require that a franchisor submit advertising aimed at prospective franchisees to the state for approval.
Answer the following statement true (T) or false (F)