Which is a great way for organizations to minimize the negatives for employees in high pressure positions?
a. change their assignment
b. increase their responsibilities
c. provide free massages
d. offer stress reduction programs
b. increase their responsibilities
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What involves managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability?
A. Supply chain management B. Business process reengineering C. Enterprise resource planning D. Customer relationship management
Because of the strong relationship between a supplier and a customer in industrial marketing contexts, information normally flows readily between the parties
Indicate whether the statement is true or false
Which of the following is true of discharge of performance by agreement?
A) A partially executed contract cannot be rescinded. B) Mutual rescission requires parties to enter into a second agreement that expressly terminates the first one. C) A party is allowed to rescind a contract without the consent of the other party. D) Unilateral rescission is not regarded as breach of contract.
Traditional U.S. union contracts spell out the safety standards that __________________ is(are) obliged to uphold.
A. OSHA B. the union C. management D. employees