Discuss five guidelines for effective communication when presenting to people from outside your own culture
1 . Speak simply.
2 . Avoid words that trigger negative emotional responses.
3 . Enunciate each word precisely and speak more slowly.
4 . Be cautious in the use of humor and jokes.
5 . Learn the culture's preferences for direct or indirect presentation.
6 . Adapt to differences in nonverbal communication.
7 . Adapt your presentation style and dress to fit the degree of formality of the culture.
8 . Seek feedback to determine whether the audience is understanding your message.
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In 1990, Congress enacted the Administrative Dispute Resolution Act. This Act does not:
a. encourage the federal agencies to use arbitration. b. authorize federal agencies to use mediation and conciliation. c. require the agencies to use alternative dispute resolution. d. All of the above.
Atangadi is a strategist who wants to decide on the appropriate strategy to help his firm "go global." Which of the following should he consider while choosing his strategy?
A. He should rely on his firm's business-level strategy as a clue to possible strategies pursued globally. B. He should remember that he has only one framework at his disposal to make global strategy decisions. C. He must be aware of the fact that despite globalization and the emergence of the internet, firm geographic location has actually maintained its importance. D. He must remember that higher levels of control and a lower likelihood of any loss in reputation go along with less investment-intensive foreign entry modes.
A medium-term forecast is considered to cover what length of time?
A) 2-4 weeks B) 1 month to 1 year C) 2-4 years D) 5-10 years E) 20 years
Which of the following statements is FALSE?
A. Effective implementation means that plans work as intended. B. Implementation ignores external matters. C. Good implementation builds relationships with customers. D. Implementation is especially critical in mature and highly competitive markets. E. Implementation has its own objectives.