Which is NOT a major function of trade associations?
A) boost member profits through trades
B) monitor congressional activity
C) lobby for or against legislation
D) communicate late-breaking developments to the membership
E) interact with government officials
Answer: A
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Sabatelli and Shehan use the metaphor of a(n) ________ to describe the social exchange that takes place in relationships.
A. bank B. grandfather clock C. marketplace D. onion
According to the text, repetition is unnecessary and unwanted in a speech
Indicate whether the statement is true or false.
When faced with the prospect speaking anxiety it is important to remember ________
A) that a rush of adrenaline is a hindrance B) that it is an uncommon reaction C) the audience perceives that you are less nervous than you may feel D) only unprepared speakers experience anxiety
__________ occurs when nonverbal feedback produces changes in another person's
communication. Fill in the blanks with correct word