BPR is often equated with ________
A) leadership
B) status quo
C) downsizing
D) stealing
E) none of the above
C
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Which of the following has a connotative meaning??
A) ?Please do not hassle the customer service representatives with too frequent questions. B) ?Research and development has developed an outstanding production process. C) ?Rita's drive and enthusiasm make her successful at sales. D) ?Your ability to meet deadlines is satisfactory.
A manager requested that HR provide his team with training in __________ because he felt they needed help with some of the processes necessary to function effectively as a team.
A. conflict resolution B. building trust C. diversity awareness D. problem solving
One form of evaluation which involves gathering information about a person’s behavior from his/her boss, subordinates, colleagues, team members, and internal & external customers is known as the:
a. 360-degree feedback b. Overall evaluation c. BARS d. MBO
If a nation exports fewer goods than it imports, it? 1. experiences an outflow of currency 2. experiences an inflow of currency 3. has a surplus in its current account 4. has a deficit in its current account
A. ?1 and 3 B. ?1 and 4 C. ?2 and 3 D. ?2 and 4