The nurse is caring for a patient with gender dysphoria. When promoting open communication with the patient, what is the nurse's best action?
1. Use closed questions.
2. Convey willingness to learn.
3. Present him or herself as the expert to the patient.
4. Convey sympathy.
Answer: 2
Explanation: When promoting open communication with the patient, the nurse's best action is to convey a willingness to learn and to show empathy, not sympathy. It is not as important for the nurse to present as the expert to the patient; rather, the nurse should listen actively and be willing to learn and help the patient. Using open-ended questions is more beneficial for assessing the patient versus close-ended questions.
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