List the four basic categories of questions that are effectively used in the sales approach.
What will be an ideal response?
The basic categories in questions are, (1) direct, (2) nondirective, (3) rephrasing and (4) redirect.
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Which is true of early technical support efforts?
A. Supporting technology was a primary focus of most companies. B. Developers developed software while analysts handled support issues. C. Users often had no idea of whom to call for support questions. D. Recurring problems were quickly identified and resolved.
The job description is
a. The official document that defines the essential functions of the job b. The only source a supervisor should use when developing a performance plan c. Only useful to the human resources department d. None of the above
What is a product? Provide an example of each type of product.
What will be an ideal response?
Lewis is a director of Mines & Refineries, Inc Using information that is not available to the public, Lewis makes a profit trading in Mines & Refineries securities. Lewis is most likely liable for breach of A) none of the choices
B) the business judgment rule. C) the duty of loyalty. D) the duty of care.