Group norms are:
a. Prescribed ways in which low-power members control high-power members.
b. Prescribed ways in which high-power members control low-power members.
c. Prescribed modes of conduct and belief that guide the behavior of group
members
d. Rites of initiation that group members must go through to join a group
C
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Examining an instrument's reliability coefficients and factor structure are both ways to assess the ________ of the instrument
a. external structure b. cultural responsiveness c. validity d. internal structure
_____________ inventories measure values besides those associated with job success.
a. Life values b. General values c. Interest d. Work-related values
Families often confuse making peace with __________________.
Fill in the blank(s) with the appropriate word(s).
Penelope and her husband and children were attending a play in town. Penelope saw one of her clients, Sorrelina, in the lobby of the theater. She wasn’t sure if Sorrelina saw her. Penelope should:
A. Go up to Sorrelina, say hello, and introduce her husband and children to Sorrelina. B. Pretend she didn’t see Sorrelina and not mention it in their work. C. Tell her family that they have to leave the play because a client of hers is also there. D. At their next meeting, tell Sorrelina that she saw her at the play. Ask Sorrelina if she saw her, and then ask Sorrelina how they should handle things in the future if they see each outside of the office.