Miko's speech about study skills included quotes from two straight-A students explaining how to

ensure good grades in college courses. This particular type of supporting material is ________ .

Fill in the blanks with correct word


opinion testimony

Communication & Mass Media

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Intergroup conflict describes modes by which two groups adapt to each other and resolve cultural differences.  

Answer the following statement true (T) or false (F)

Communication & Mass Media

To determine success of a new product, sales figures before and after the campaign were compared to ascertain the campaign's impact. Which component of planning does the scenario describe?

a) Evaluation b) Objective c) Strategy d) Tactics

Communication & Mass Media

Generally, when a minority breaks through the glass or bamboo ceiling, they are

a. only promoted to maintain quotas. b. less qualified compared to other candidates. c. more qualified compared to other candidates. d. equally qualified compared to other candidates.

Communication & Mass Media

One emergency response communication guideline from the Resolution and Evaluation stage is:

a) to provide all needed and approximate information to reassure audience and calm anxiety. b) to inform and persuade about ongoing cleanup, recover and rebuilding efforts. c) broad-based cooperation with and support of emergency responders and recovery efforts. d) to react to feedback from affected publics to correct misunderstanding and rumor.

Communication & Mass Media