A mediation is successful only when ______.

A. a written agreement is achieved
B. parties agree on all issues
C. the mediator says it is successful
D. the parties have greater understanding of the others’ interests


D. the parties have greater understanding of the others’ interests

Communication & Mass Media

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Which of the following is true about cross-sex friendships? a. Both men and women seek out women for emotional support

b. Women speak more than men in these friendships. c. Men generally get more support and attention than they offer. d. They always lead to sexual activity. e. Men receive less therapeutic release when speaking to women than men.

Communication & Mass Media

Explain the difference between the terms sex and gender as described in the textbook

What will be an ideal response?

Communication & Mass Media

People who are competent communicators

a. always utilize assertive communication in every situation. b. exhibit flexibility and strategy when choosing aggressive, submissive, or assertive communication. c. typically utilize aggressive communication due to competitive work environments. d. choose submissive communication to defer to authority. e. None of the above

Communication & Mass Media

During the responding stage of effective listening, we

A. have our questions answered by the speaker. B. process what the speaker is saying and decide if we believe it. C. provide the speaker with verbal or nonverbal feedback. D. experience an emotional response to what the speaker is saying.

Communication & Mass Media