In which of the following situations is the nurse manager using coercive power? Select all that apply
a. Informing a staff member the he will receive a raise because of his excellent nursing care
b. Implying that an employee is at risk of losing his job due to lack of motivation
c. Telling staff members that if they want to be considered for promotion, they must joinone of the organization's committees
d. Threatening to fire a staff member if excessive tardiness continues
e. Writing a letter of recommendation for a nurse who has resigned
f. Threatening an employee with job loss if he does not agree to work overtime
B, C, D, F
Coercive power comes from the ability to punish others or take disciplinary actions against others in
an attempt to influence them to change their behavior. When the nurse manager implies that a nurse
might lose his job, tells a staff that they must join a committee if they want a promotion, threatens to
fire someone due to absence, or threatens job loss if the staff member is not willing to work overtime,
the manager is using coercive power. Giving an employee a raise or writing a letter of
recommendation are example of reward power.
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