What is the role of the customer service personnel?
What will be an ideal response?
To assist a patient or responsible party with any problem they may have encountered, from a preadmission outpatient service to an account paid in full. Staff also need to be familiar with all aspects of insurance verification, claims submission, claims denial follow-up, statement "dunning," and collections.
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Impetigo is caused by ________.
A. fungus B. bacteria C. a virus D. lice
Prevention and lifestyle behavior changes to promote health are not major foci of the medical model
Indicate whether the statement is true or false.
In the United States oxygen is stored in blue cylinders, and it is odorless, colorless and tasteless
A) True B) False
When instructing patients on how to collect urine at home for a 24-hour collection, the phlebotomist should inform the patient to: (Choose all that apply)A) add the urine to the container slowly.B) mix the urine container after each addition of urine.C) keep the container on ice or in the refrigerator.D) shake the container vigorously every hour.
What will be an ideal response?