The licensed practical/vocational nurse's neighbor and friend stops the nurse as he is walking in to his house after work
She says she heard that another neighbor across the street was in the hospital where the nurse works with a heart attack and is not doing very well. She asks the nurse if that is true. The nurse knows that the neighbor across the street is in cardiac care and has a poor prognosis. Which is the best response to the friend's question?
A) "I heard he was in the hospital. I'll check this out tomorrow."
B) "I don't know if he is in the hospital or not. I've just been so busy."
C) "We're all good friends and good neighbors and I know he wouldn't mind me telling you about his condition."
D) "I'm sorry but I can't share confidential client information."
Ans: D
Feedback:
Informing the neighbor that he can't share confidential information is an honest answer. It would be better to explain how laws prevent disclosing information than to be less than truthful with others. Telling the neighbor he will check it out tomorrow or that he doesn't know is not being honest in providing an answer to the neighbor's question. Although they may all be friends, a nurse is prevented by HIPPA laws from disclosing any information to anyone.
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