Describe the standards of case management practice
What will be an ideal response?
Both the National Association of Social Workers (NASW) (1992 ) and the Case Management Society of America (CMSA) (2010 ) have developed practice standards to include the educational and licensing requirements for case managers. In 2008, the two organizations joined together to develop advisory standards for case managers' caseloads. Core elements of the standards for practice of
NASW (1992 ) and the CMSA (2010 ) are based on a set of beliefs and professional values considered to be essential to case management practice:
?1. Utilizing a comprehensive assessment to determine the biopsychosocial functioning and care needs of clients, including their strengths and resources
2. A client-centric, shared decision-making collaborative relationship between a client and a case manager, in which the client and, where appropriate, family members are involved in all phases of the case management process
3. Planning and implementing services that address and are responsive to the unique needs of the client or family
4. Adhering to professional values and principles, including self-determination, privacy, confidentiality, informed consent, and empowerment
5. The primacy of the obligation to the client, which may involve advocacy, mediation, and negotiation to ensure access to services
6. Monitoring progress and the evaluation of the achievement of targeted outcomes
7. Utilizing the best evidence available to inform case management practice with specific populations, conditions, and needs
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