During a staff meeting, a nurse asks how risk management reduces medication errors in the facility. Which statements by the director of the risk management department accurately describe its functions?
1. "We examine each reported incident to determine risks that could have contributed to the error."
2. "We investigate each incident report to determine strategies that may be helpful to decrease the risk for medication errors."
3. "We use data from reported incidences to identify common themes that may increase the risk for medication errors."
4. "We use data to make changes in policies and procedures that may prevent medication errors."
5. "We track data to determine if specific nurses are making errors so we can notify the nursing board."
Correct Answer: 1,2,3,4
Rationale 1: Risk management personnel investigate reported incidents to determine the cause or causes for medication errors.
Rationale 2: Risk management personnel use data from incident reports to recommend strategies that may decrease medication errors.
Rationale 3: Risk management personnel use the information from incident reports to identify common factors that increase the risk for medication errors.
Rationale 4: Risk management personnel recommend strategies to decrease medication errors based on information gained during the investigation.
Rationale 5: Risk management personnel use data from the investigation to recommend strategies to prevent medication errors, not to report nurses to the nursing board.
Global Rationale: Risk management personnel investigate reported incidents to determine the cause or causes for medication errors; use data from incident reports to recommend strategies that may decrease medication errors; use the information from incident reports to identify common factors that increase the risk for medication errors; recommend strategies to decrease medication errors based on information gained during the investigation. Risk management personnel use data from the investigation to recommend strategies to prevent medication errors, not to report nurses to the nursing board.
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