When writing for a claim or adjustment, what should be included in the opening paragraph?
A) Specific explanations of the reason for the claim
B) An offering of supporting documentation such as receipts
C) A request for specific action
D) A statement of the problem
E) The remedy being sought
Answer: D
Explanation: D) Open with a clear and calm statement of the problem along with your request. In the body, give a complete, specific explanation of the details.
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