Dominique, an executive chef in a large hotel, recently attended a training conference sponsored by several top professionals in his field, where he learned numerous ways his restaurant and hotel can better serve customers. Dominique is excited that management asked him to present this information to the hotel staff so that the restaurant and hotel can make needed improvements. Dominique's hotel is a(n) _____ organization.
A. focused
B. learning
C. evolving
D. customer-focused
E. 360-degree
B. learning
A learning organization is an organization that actively creates, acquires, and transfers knowledge within itself and is able to modify its behavior to reflect new knowledge. It can acquire knowledge by devoting significant resources to training. Transferring knowledge can be improved by reducing barriers to information sharing.
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For users of financial statements, the current liability classification in the balance sheet is important because it is most closely tied to the concept of profitability
a. True b. False Indicate whether the statement is true or false
Sheila wants to ensure that her goals for her department are specific. According to the text, she should ask ______.
A. how will we complete this? B. where will this need to occur? C. how should I start? D. who is the scapegoat?
Ryan has been asked to give his supervisor a concise summary of a proposal that he will be delivering to the board of directors later in the week. This type of business presentation is called a(n) ________
A) impromptu speech B) podcast C) briefing D) keynote address
An enterprise contract provides a statement of an employer's commitment to allow the union and employee to be involved in ____________________, in exchange for a statement of the union/worker's commitment to ____________________.
A. Business decision making; competitiveness B. Setting wages, hours, and working conditions; follow company rules C. Volunteerism; the community D. Board meetings; act in the best interest of the company