The use of idioms is primarily a North American behavior.
Answer the following statement true (T) or false (F)
False
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Suzen knows Landry from work. Landry keeps to himself and always has the newest gadget, which he tells Suzen about. Suzen will often get the gadget herself, and she is the one who convinces the majority of the people in the organization to also make the purchase. Landry is a(n) ______.
A. innovator B. early adopter C. early majority D. laggard
Diego wants to improve his training delivery. What should he do?
a. Videotape himself and watch it as a participant. b. Ask a family member to critique his training. c. Talk to the trainees and ask them about his delivery. d. Practice in front of the mirror.
Identify and explain the five requisite functions.
What will be an ideal response?
Which of the following is an example of a confirming response?
A. "Yeah, well . . . whatever." B. "You know, I think you've got a good point there." C. "That's just the policy." D. All of the above. E. None of the above.