If line filling is overdone, it could result in ________ and customer confusion
A) sales paralysis
B) manufacturing inefficiencies
C) cannibalization
D) disintermediation
E) ineffective management
C
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Many products in a supermarket can be found in more than one place throughout the stores. What type of retail analytics technique is used to decide where to place products in a store?
A. Shopping cart analysis B. Location analysis C. Supermarket analysis D. Market basket analysis E. Merchandising analysis
Jelena told her employees that if a union formed, it would be disastrous for the organization and the plant where they all worked would likely have to close. It appears that Jelena violated which of the NLRB’s NO TIPS rules regarding what management cannot do during a labor election.
A. no threats B. no interrogations C. no promises D. no spying
This type of third party dispute resolution approach is described as being able to offer an opinion, but the judgment does not carry any legal weight.
a. Conciliator b. Arbitrator c. Intermediary d. Mediator
Which questioning approach is characterized by asking the customer too many questions in a short period of time?
A. bombardment approach B. multiple-question approach C. open-question approach D. none of the above