Explain the basic steps of a telephone relay system
What will be an ideal response?
1 . The caller types a message into a special telephone.
2 . The message transmits to the relay service.
3 . An operator calls the medical office.
4 . When the receptionist answers, the operator self-identifies and identifies the caller.
5 . The operator then mediates between the receptionist and the caller, reading messages to the receptionist and typing responses to the caller.
6 . When the call is complete, the receptionist says goodbye to the patient, then hangs up.
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The wife of a 57-year-old male called 911 because he had chest pain. Which of the following pieces of information would be included in your SBAR report at the hospital?
A) "… the call originated at the address to which we responded…" B) "… the police were called after a neighbor complained about where the ambulance was parked" C) "… I am thinking that the patient would benefit from 324 mg of aspirin …" D) "… his wife also has a history of high blood pressure, so it appears to run in the family"
When disconnecting a battery cable to disrupt a vehicle's electrical system, the EMT should disconnect the:
A) positive cable from the battery. B) positive cable from the alternator. C) negative cable from the battery. D) negative cable from the alternator.
Patient has the diagnosis of wet gangrene of the right great toe. The physician performs an amputation of the metatarsophalangeal joint with removal of the right great toe.
Identify the terms used to look up the code selection in the Alphabetic Index. Assign CPT codes to the case. If applicable, append CPT modifiers. What will be an ideal response?
In the staff model HMO, the HMO entity owns the facilities and arranges for health care through employed physicians, who are allowed to see only the particular HMO's patients.?
Indicate whether the statement is true or false