________ is an emotional/behavioral response to real or imagined threats to an established work routine.
A. Change agency
B. Benchmarking
C. OD intervention
D. Radical innovation
E. Resistance to change
E. Resistance to change
Resistance to change is an emotional/behavioral response to real or imagined threats to an established work routine. Resistance can be as subtle as passive resignation and as overt as deliberate sabotage. Resistance does not primarily reside within the individual but instead is a result of the context in which change occurs.
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The rationale for ___________ is that it represents the best way to bring the creativity and initiative of the best employees to bear on improving the company's competitiveness.
a) a quality organization b) empowerment c) reengineering d) workforce readiness
The problem of dilution of stockholders' earnings never results from the sale of call options, but it can arise if warrants are used.
Answer the following statement true (T) or false (F)
Which of the following is not a key component of a memo?
A) Identi?cation lines. B) Audience recognition. C) Discussion. D) All of the above. E) A and B.
One way to build a blame-free environment is to ______.
a. require managers to accept all the blame b. ensure that all failures are anonymous c. communicate clearly what types of failures are acceptable and what types are unacceptable d. realize that any type of failure is acceptable