During the monthly office meeting, Amy became defensive and angry when she received the news that all office staff would need to attend a two-day training workshop on the new EHR software. She is behind on her work and being out of the office will just put her more behind. How might Amy control her anger during the meeting without becoming a disruption?
A. She can walk out of the meeting.
B. She can take a quiet, deep breath and reevaluate her perception of the news.
C. She can type in a quick comment on a social network.
D. None of these is an appropriate response.
Answer: B
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Fill in the blank(s) with correct word
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