Which of the following was developed to guarantee that an organization's products conform to the customer's requirements?
A) Six Sigma
B) ISO 9000
C) ISO 14000
D) TQM
E) cannibalization
B
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What form of evidence is used by the auditor to verify bank reconciliation items?
a. Cash counting observation. b. General ledger. c. Bank confirmation d. Cutoff statement.
What type of interdependence happens when team members work closely together on a piece of work, consulting with each other, providing each other with advice, and exchanging information?
A. reciprocal interdependence B. sequential interdependence C. affiliated interdependence D. pooled interdependence
What is threat of substitute products or services?
A. High when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market. B. The suppliers' ability to influence the prices they charge for supplies (including materials, labor, and services). C. High when there are many alternatives to a product or service and low when there are few alternatives from which to choose. D. The ability of buyers to affect the price they must pay for an item.
Kareem has allowed his employees to be cross-trained in other areas and allowed them to do different jobs. He has done which of the following?
A. job rotation B. job enrichment C. horizontal loading D. vertical loading