One technique that improves business writing is the use of empathy. Empathy refers to
A) using inclusive language to eliminate bias
B) putting yourself in the receiver's shoes to adapt the message to the receiver's needs.
C) appealing to the audience by using a sender focus.
D) formatting documents to meet business standards.
B
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A person who receives rewards and status because of his hard work is said to have ________ status
A) nouveau riche B) hierarchical C) achieved D) longitudinal
If your speech was to explain the history of an event, you would probably choose to use a ______ sequence.
a. topical b. spatial c. cause and effect d. chronological
Using the information in Table J.7 and the S/RO rule, what is the average flow time at Workstation A?
A) fewer than or equal to 14.0 hours B) greater than 14.0 but fewer than or equal to 14.5 hours C) greater than 14.5 but fewer than or equal to 15.0 hours D) greater than 15.0 hours
_______ provides a universal language for remote computer terminals
Fill in the blanks with correct word