Which of the following is a characteristic of transformational leaders?
A. They are better in stable situations.
B. They clarify employees' roles.
C. They set goals and monitor progress toward their achievement.
D. They encourage people to do exceptional things.
E. They provide rewards in exchange for subordinates doing the work.
D. They encourage people to do exceptional things.
Whereas transactional leaders try to get people to do ordinary things, transformational leaders encourage people to do exceptional things, with higher levels of intrinsic motivation, trust, commitment, and loyalty, that can produce significant organizational change and results.
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