It is best to adopt a seating arrangement that forces eye contact between a social worker
and his or her client.
Indicate whether the statement is true or false.
ANS: F
PG: 229
Feedback: The frequency and intensity of eye contact between a social worker and his or
her client varies according to the people involved, the purpose of the meeting, the topic
under discussion, and a host of other factors. In general, you should adopt seating or
standing arrangements that allow for but do not force eye contact between the
participants. Although it is common for social workers to attempt rather frequent eye
contact, especially when clients are talking, the degree and intensity should vary
according to the individual and cultural characteristics of the person, the issues of
concern, and the context of the meeting. People from many cultures experience regular
eye contact as positive and rewarding, but those from several other cultures do not.
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