A marketing manager might use the total quality management approach to
A. train better salespeople.
B. make delivery schedules more reliable.
C. improve customer service.
D. reduce defects in goods produced in factories.
E. All these answers are correct.
Answer: E
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Lanny Sterling is considering an investment in a solar-powered irrigation system manufacturer. The initial investment is $100,000. He expects to receive cash income of $50,000 a year. What is the payback period?
A) 1 year B) 1.5 years C) 2 years D) 2.5 years E) 3 years
An organizational system receives inputs from the environment, combines and transforms them, and then returns them to the environment.
Answer the following statement true (T) or false (F)
Safety Window and Door Co. buys on terms of 2/15, net 60 days. It does not take discounts, and it typically pays on time, 60 days after the invoice date. Net purchases amount to $450,000 per year. On average, how much "free" trade credit does the firm receive during the year? (Assume a 365-day year, and note that purchases are net of discounts.)
A. $18,493 B. $19,418 C. $20,389 D. $21,408 E. $22,479
Astrid is considering advertising her new restaurant on the radio to attract more customers. She knows that in order to attract listeners' attention on the radio, it will be important for her to
A. use a high level of repetition. B. buy a really long time slot to get all the information in. C. be both informal and conversational in tone. D. use a quick speaker to attract attention to the commercial. E. say the restaurant's name and location three separate times.