Maria is trying to talk to Miguel about her day. She begins to realize that Miguel is tired and
distracted. He has spent a long day at work and is now trying to balance the checkbook. He is
also worrying about a test he has coming up soon.
He just isn't ready to listen. Of which barrier
to effective listening has Maria just become aware?
A) information overload
B) information rate
C) external noise
D) personal agenda
A
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