Which of the following items identifies the category of norms that determines how group members communicate with one?
a) interactive norms
b) procedural norms
c) status norms
d) achievement norms
e) implicit norms
ANS: a
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Indicate whether the statement is true or false
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Indicate whether the statement is true or false
Barbara was speaking about her family’s holiday traditions, and she made up a story about her grandmother to add interest. What did Barbara do wrong?
a. Her example was too long and she lost the interest of her audience.. b. Her example was not relevant so she confused her audience. c. Her example did not distinguish between real and hypothetical examples. d. Her example was farfetched so her audience did not believe her.
Malcolm said "um" or "uh" every time he got to a new PowerPoint slide in his informative speech. His instructor told Malcolm to reduce the number of ________ in his next speech.
A. inflections B. vocalized pauses C. vocal inflections D. fillers E. intonations