The _______________________________ clause in a contract explicitly states the employer's intention to honor their employees' decision to elect a union as their exclusive bargaining agent and representative.
Fill in the blank(s) with the appropriate word(s).
recognition clause
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In the forward market, the exchange rate is agreed on at the time of the currency contract, but payment is not made until the future delivery of the currency actually takes place.
a. True b. False
Which of the following does your text list as a common mistake among professionals?
a. neglecting to take an inventory of others in the working environment b. failing to develop a rapport with their superiors c. failing to develop a rapport with their subordinates d. none of the above
Explain the meaning of due professional care
You are responsible for supervising order takers at Acme, Inc. Which of the following would you be LEAST likely to expect these people to perform?
A) executing the preapproach stage of the creative selling process B) assisting business customers C) processing customer transactions D) communicating with customers over the phone E) executing the close stage of the creative selling process