A company with headquarters in Europe and operational units in Canada, the United States, and Mexico would be well advised to consider establishing a(n):
A) matrix structure.
B) international division structure.
C) geographic structure.
D) worldwide product division structure.
E) regional management center.
E
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Passwords, biometrics, and digital signatures are examples of which of the following?
a. physical controls b. segregation of duties c. authorization controls d. checks on performance
A ______ is a tool for analyzing processes that have high service content by specifying how the service will be provided.
a. value stream map (VSM) b. process simulation c. service blueprint d. process chart
Schapp Corporation keeps careful track of the time required to fill orders. The times recorded for a particular order appear below: HoursMove time2.6Wait time10.4Queue time6.8Process time1.5Inspection time0.4?The throughput time was:
A. 17.2 hours B. 11.3 hours C. 4.5 hours D. 21.7 hours
Miranda suggests to her company that they should introduce self-managed teams in order to
A. centralize management responsibilities. B. specialize team member skills. C. build a taller organizational hierarchy. D. increase workforce efficiency. E. simplify production processes.