The approach to change implementation and management that maps the needs of different customers and uses the information as the input of new ideas is called ______________?
a. Management Mapping
b. Customer Comes First Philosophy
c. Customer Scenarios
d. Customers Always Right Campaign
c. Customer Scenarios
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The formula used to calculate the operating income is ________
A) operating income = sales revenues + cost of goods B) operating income = sales revenues - cost of goods - SGA expenses - other operating expenses C) operating income = cost of goods + SGA expenses + other operating expenses D) operating income = sales revenues - SGA expanses E) operating income = sales revenues + cost of goods + SGA expenses + other operating expenses
Caron signed a contract with Devon allowing her to provide services using Devon's trademark, logo, and business model. This business is a(n)
A. franchise. B. franchisor. C. franchisee. D. independent business.
The excess of revenues over direct variable expenses and avoidable fixed expenses is referred to as ______________________________
Fill in the blank(s) with correct word
In packaging, dye packs are ______.
a. freebies for people who wish to dye their hair b. used to prevent theft c. often made available in different colors d. used to increase the manufacturing cost of a product