When telling the truth, a leader needs to strike a balance between ______ and ______ to others.

a. openness; sensitivity
b. policies; values
c. feelings; perception
d. reputation; thoughtfulness


a. openness; sensitivity

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Carmen is a balanced bilingual of Spanish and English who comes from a middle-class background. Carmen's thought processes are likely to exhibit ____

a. primarily negative effects of bilingualism b. primarily positive effects of bilingualism c. no differences from the thought processes of monolinguals d. mostly negative but some positive effects of bilingualism

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Trust, honesty, and confidence are essential to good communication

a. True b. False Indicate whether the statement is true or false

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The human resource department assists employees with:

a. Strategic planning issues b. Accounting problems c. Day to day job duties d. Work-related matters

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Retention is best defined as

A. the storing of information. B. the ability to store the information you read in your long-term memory. C. your ability to process and understand the meaning if what you read. D. the temporary storage of information.

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