Which of the following is the first stage of the personal-selling evolution?
A. provider
B. preparer
C. persuader
D. presenter
E. prospector
Answer: A
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Commercial frustration:
A. occurs when the event is foreseeable. B. excuses performance when events occur before the formation of the contract. C. is very similar to impracticability. D. occurs when the promisor expressly assumes the risk that the event has occurred.
What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers?
A. Operations management. B. Porter's Five Forces Model. C. Supplier power. D. Value chain analysis.
The "iron rule of organizing" says,
A. Never do for others what they can do for themselves. B. Do unto others as you would have them do unto you. C. Leave no stone unturned. D. Don't put all your eggs in one basket.
________ is a process for determining customer requirements and translating them into attributes that each functional area can understand and act upon
Fill in the blanks with correct word