The salesperson was selling the couple a garden tub with water jets for their new bathroom. He said, "You'll be the envy of all your friends with this great tub. It will be the pièce de résistance in your new bath." When his first close failed, he asked, "Will you want to use clear or white caulk to install your new tub?" What type of close did the salesperson use the second time?
A. T-account
B. Double-yes
C. Minor-points
D. Assumptive
E. Forestalling
Answer: C
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In which of the following cases is a company using a diversification growth strategy?
A) IBM is creating a new business laptop with advanced features and is promoting it as a replacement to older models in the same market. B) Microsoft is offering a bargain bundle, consisting of its gaming console, the Xbox 360, and the Kinect motion sensor, at bargain prices. C) Audi is creating a new small car in addition to its other products in order to capture the Asian market. D) Food Specialities Ltd. is including tomato ketchup and sauce in the existing "Maggi" range of processed food items.
A recruitment agency was hiring customer support executives. Rolin and Rhonda were both interviewed for the position, however 42-year-old Rolin was rejected despite his experience and educational credentials since the agency felt he was "too old and did not fit the young and perky image required of customer support executives". Twenty-three year old Rhonda was selected, though she lacked
experience and relevant education. In this instance, the recruitment agency has clearly violated the:? A) ?Fair Labor Standard Act. B) ?Age Discrimination in Employment Act. C) ?National Labor Relations Act. D) ?Equal Pay Act.
If a product is labeled "fresh" it may either be raw, unprocessed food or frozen food, so long as it was frozen fresh
a. True b. False Indicate whether the statement is true or false
SCM focuses on a few key parties and processes
Indicate whether the statement is true or false