The nurse is caring for a group of clients on a psychiatric unit. One client has become highly agitated and is threatening other clients and some of the staff. The nurse escorts the client to the isolation room, leaving the door open
Which statement by the nurse is most appropriate?
A) "I can't believe you behaved in this manner and upset everyone else."
B) "I'm going to stay here with you in case you want to talk about what happened."
C) "If you do not calm down, I will sedate you for your own safety."
D) "You scared the other clients."
Answer: B
The nurse offers support to the client by offering to listen if the client wants to talk about the episode. Telling the client that the nurse can't believe the behavior is not effective communication at this point. Threatening the client with medication is not allowed. The psychiatric client may not be aware enough to realize the impact of behavior on the other clients.
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