When you assume that you can know everything about anything, you're in a pattern of behavior called polarization
Indicate whether the statement is true or false.
False
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Leadership is primarily concerned with reducing the uncertainty of change by maintaining order and stability through effective management
Indicate whether the statement is true or false
What should a speaker do if research indicates that the audience has little or no opinion about the chosen topic?
A. provoke their interest B. choose another topic C. acknowledge their disinterest D. incorporate a humorous story
Which of the following is an interview-based research method?
A) overnights B) demographic breakdowns C) sweeps D) focus groups
Because people can use a wide array of nonverbal behaviors, nonverbal communication can be
a. straightforward and simple. b. complex and ambiguous. c. intentional and sporadic d. universal and solid